1. Outstanding leaders are able to create synergy. Though they may not know everything, they are able to combine what the team knows into magic. Interestingly, it is observed that the most common complaint about leaders is that, “They just don’t listen!” [2:03]
2. While emotional intelligence is about self-mastery, social intelligence is more than that – as here, your success depends on everyone else being effective [8:59]
3. Therefore, getting the right feedback is instrumental for improvements. This begins with recognizing the need for change and having genuine care for others.