Whenever the word “leader” is mentioned, one might visualize an esteemed person standing on a pedestal in front of a crowd of followers.
Now, how about the leader who coaches an individual on a one-on-one basis? In this post, I shall note the following points about how to give feedback in a reassuring and uplifting manner.
1. Provide specific POSITIVE feedback.
2. Ask the colleague what went WELL, rather than stating the negative.
3. Then ask him/her to identify what he/she thought could be IMPROVED. This eliminates the need to highlight areas that the individual is already aware of.
4. Coach about what to consider in the FUTURE rather that what went wrong in the past. This adjustment helps them focus on what they can control compared to what they can’t control.
Enjoy the video.